Refund policy

Refund Policy

In the unlikely event that there is a defect not listed on the product page, we will accept returns within 7 days of receiving the product.

Please note
We do not accept the following returns. If you have any questions, please feel free to contact us.
If you have any questions, please contact us. (Returns due to differences in image, size, or feeling of wear, etc.)

We use AI to take the measurements of our products.
Please note that there may be an error in the measurements compared to manual measurements.
If you are interested in an item, please contact us in advance so that we can take manual measurements.
Please understand that an error of around 5 cm is considered as a common range.

If the product has been damaged due to intentional or negligent fault, or if the product has been significantly altered from its original condition due to loss of accessories, etc.
If the product is damaged due to intentional or negligent fault, or if the accessory is lost, etc.
When the price tag attached to the product has been removed.

Price tag (sample)

 

Return Procedure
[Flow.01]
If there is any problem not mentioned on the product page, please contact us by e-mail within 7 days after receiving the product.
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[Flow.02]
We will check the contents and send you an email to inform you of the return.
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[Flow.03]
After confirming the information e-mail, please return the product by DHL cash on delivery within 5 days of notification.
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[Flow.04]
When we receive the product, we will check the details of the defect or deficiency.
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[Flow.05]
After we receive the product, we will refund your money or cancel the payment.
Please note that it may take some time to receive your refund. Please be forewarned.

About Cancellation
We do not accept cancellations for customer reasons after an order has been placed.
We do not accept changes in payment methods, coupons, or shipping addresses after an order has been placed, so please check the details of your registration carefully before placing an order.
Also, please note that we may delete your membership information or refuse your future orders if you automatically cancel multiple times or do not follow the rules.

About exchanges
All of our products are one-of-a-kind, so we do not accept exchanges of products under any circumstances.